Legal & Compliance

Cookie Policy

How Emerald MedToMe uses cookies and similar technologies on our website and app.

Last updated: 27 August 2026

1. What are cookies

Cookies are small text files stored on your device when you visit a website. We use cookies and similar technologies (local storage) to operate the platform securely and to understand how it is used. This policy complies with the Privacy and Electronic Communications Regulations (PECR).

2. Cookies we use

  • Essential: required for login, security and booking. These cannot be disabled.
  • Functional: remember preferences such as address and display settings.
  • Analytics: help us understand usage in aggregate to improve care delivery. These are anonymised where possible.

3. Third-party cookies

We use Stripe for secure payment processing, which may set its own cookies for fraud prevention. We do not use cookies for targeted advertising and do not share cookie data with advertising networks.

4. Managing cookies

You can control or delete cookies through your browser settings. Disabling essential cookies will affect core functions such as authentication and booking. For details, see the help section of your browser.

5. Data protection

Information collected via cookies is processed in line with our Privacy Policy and UK GDPR. Where analytics cookies are not essential, we seek your consent before placing them.

6. Contact

For questions about cookies, contact help@medtome.co.uk.

Questions about this policy? Contact us at help@medtome.co.uk.

© 2026 Emerald MedToMe Ltd. CQC Registered Provider.